Help wit RealTerm Program

[kepten]

Hi everyone,
I got the Geiger kit and it's working fine. However, I'm having troubles with the serial data transfer.
I'm using a serial-usb converter and running RealTerm 2.0.0.57 and it seems the Geiger board is communicating with my PC (Windows 7 64-bit.) with the port settings as suggested 9600 8N1.
Maybe someone can give me some tips on how to get received data formatted like in this picture from the product site:
CPS, #####, CPM, #####, uSv/hr, ###.##, SLOW|FAST|INST



I've tried to play around with the settings but am not able to get anything like in the picture above, but something like this:


I've taken the screenshot at default settings because any change doesn't get my anywhere near a solution.
So, I would really appreciate any help!

[mightyohm]

Can you show a screenshot with the "Port" settings shown?

After you change to 9600 baud, are you clicking the "Change" button to accept the new settings?

[kepten]

Can you show a screenshot with the "Port" settings shown?



After you change to 9600 baud, are you clicking the "Change" button to accept the new settings?

Yes, I do click the "Change" button

[mightyohm]

Are you using the recommended FTDI 3.3V USB-serial cable?

Do you have fresh batteries installed in the kit?

The serial settings look ok and I'm wondering if the data is being corrupted somehow.

[kepten]

Are you using the recommended FTDI 3.3V USB-serial cable?

Do you have fresh batteries installed in the kit?

The serial settings look ok and I'm wondering if the data is being corrupted somehow.

Thanks for your replies! I did what you suggested but to no avail.
So, I ended up getting a new cable and everything is fine now. Seems like my first cable was faulty.

[mightyohm]

I'm glad you got it working.

What was the make and model of the first cable you tried? I'm interested to know which cables work and don't work with the kit.